Privacy Policy

Introduction

This Privacy Policy explains how personal information may be collected, used, or disclosed by Barquest(“Barquest”) as a result of your activities on this website (the “Site”) or through your use of Barquest services, including the purchase of practice exams. We encourage you to read it carefully.

By registering on this Site or purchasing any practice exams from Barquest, you agree to the terms of this Privacy Policy and consent to the policies described for the collection, use, and disclosure of personal information.

Protection of Personal Information

The collection, use, and disclosure of personal information are governed by applicable Canadian and international laws, recognizing individuals rights to privacy. Barquest is committed to respecting your privacy and protecting any personal information you share with us.

Personal information includes, but is not limited to, your name, email, and other identifiable data.

Barquest does not collect, use, or disclose your personal information without your consent unless required or permitted by law.

Information That Barquest Collects

1. Registration Information:

Barquest collects personal information when you register or purchase services from the Site. This information may include:

  • Full name
  • Email address
  • Payment information (such as credit card details)

2. User Information:

We may also request non-essential personal information to improve your experience, such as:

  • Preferences for specific products or services
  • Information provided through surveys or feedback
  • Contact preferences for updates on new developments or services

3. Answer Data:

Barquest records the answers you provide during practice exams. This data is used to give you a history of your performance and offer detailed analytics to help track your progress over time.

4. Anonymous Information:

You can browse the Site without providing personal information. However, we may collect anonymous data like your IP address and ISP details to help us better understand user behavior. Cookies may also be used to store your preferences.

Use of Information by Barquest

Barquest collects personal information for the following primary purposes:

  • Account Access: To manage your access to practice exams, results, and provide personalized analytics based on your answer history.
  • Communication: To contact you regarding your account, provide customer support, and inform you about new features or services.
  • Improvement of Services: To better understand your needs and optimize the content and experience on the Site.
  • Analytics: To track your progress and provide personalized feedback based on the answers you submit during practice exams.

Your personal information is never shared or used beyond what is stated in this policy unless you provide explicit consent.

Retention of Information

Barquest retains personal information only as long as necessary for the purposes identified or as required by law.

Upon your written request, Barquest will delete your personal information, including registration data and recorded answers. However, if your data is required for legal reasons or to maintain our services, we may retain it for that purpose. We will always notify you of the retention period if applicable.

Your Consent

Barquest does not collect, use, or disclose your personal information without your consent, except where required or permitted by law.

In certain emergency situations where your safety or the safety of others is at risk, Barquest may disclose personal information without your consent. Likewise, we may disclose personal information to comply with legal obligations, such as subpoenas or investigations.

Your consent may be obtained electronically, in writing, or verbally. You have the right to withdraw your consent at any time by contacting Barquest, although this may affect our ability to provide services to you.

Disclosure of Information

Barquest does not sell, trade, rent, or license personal information to third parties.

We may use third-party service providers (such as payment processors) to manage transactions and service requests. In such cases, we ensure that these providers comply with strict data protection standards.

In the event of a merger, sale, or bankruptcy, your personal information may be transferred to a third party, with appropriate protections in place.

Access, Accuracy, and Updates to Personal Information

Barquest will take reasonable steps to ensure your personal information is accurate, complete, and up-to-date. If you believe there are errors in the personal information we have on file, you may contact us to correct or update it.

Upon request, Barquest will inform you of what personal information we hold and how it is being used. If we cannot fulfill your request due to legal restrictions, we will explain why.

Safeguards

Barquest takes security seriously and implements appropriate physical, electronic, and managerial safeguards to protect your personal information from unauthorized access, use, or disclosure.

However, emails sent to Barquest may not be fully secure. For sensitive information, such as credit card details, we recommend contacting us by telephone or secure methods.

In case you receive suspicious emails appearing to come from Barquest (phishing), please notify us immediately. Barquest will never ask for sensitive information, such as passwords, via email.

Changes to Our Privacy Policy

Barquest reserves the right to modify or update this Privacy Policy at any time. If changes are made, we will notify users by posting a notice on our homepage for 30 days and updating the effective date of the policy.

You are encouraged to review this Privacy Policy periodically. Continued use of the Site following changes constitutes your acceptance of the updated terms.

Linked Sites

Our Site may contain links to third-party websites, including business partners and payment processors. Barquest is not responsible for the content or privacy practices of these third-party sites. We recommend reviewing their privacy policies before providing personal information.

Contact Us

For questions regarding this Privacy Policy or to request access to, correct, or delete your personal information, please contact us at:

Barquest Ltd.
Email: [email protected]

We will respond to all privacy-related inquiries, complaints, and requests in compliance with applicable law.

Last Updated: October 14, 2024